Shipping policy
Free insured shipping on every order
Every order ships free, fully insured, within the United States. We currently ship only within the U.S. / Contact us about international orders.
Every piece is made for you
Most of our jewelry is made to order. Your piece is crafted and inspected before it ships, so delivery takes longer than a store that ships ready-made stock. Each product page shows an estimated delivery time. As a guide:
| Item | Estimated delivery |
|---|---|
| Pieces in stock | 1 to 2 weeks |
| Made-to-order jewelry (earrings, bracelets) | about 3 to 4 weeks |
| Engagement rings and custom designs | about 5 to 7 weeks |
These are estimates. If anything changes after you order, we’ll let you know right away.
Holiday orders
To receive your order by Christmas, please order by November 15th. Pieces in stock may still arrive in time after that date. Contact us before ordering and we’ll tell you what’s possible.
How your order is shipped
- Orders ship from Rhode Island by USPS, fully insured, with tracking.
- An adult signature is required on delivery. Insured jewelry can’t be left at the door.
- You’ll receive a tracking number by email as soon as your order ships.
- Every piece arrives in a Luxurious Gioielli gift box.
Your shipping address
Please double-check your address at checkout. We can’t redirect insured packages once they’ve shipped. If an address needs changing, contact us before your order ships. We can’t ship to P.O. boxes.
Damaged or missing deliveries
If your package arrives damaged, or tracking shows it was delivered but you didn’t receive it, contact us within 48 hours of delivery. Every shipment is insured, and we’ll make it right.
Sales tax
Applicable sales tax is calculated at checkout.
Questions
Contact Peter at peter@gioiellijewelers.com or (401) 603-8577.